Terms and Conditions

These terms apply when you browse UGR Performance, create an account, contact us, or place an order. By continuing to use the website, you agree to use it lawfully and not interfere with its security, availability, or operation.

If you do not agree with these terms, please stop using the website.

We aim to keep product descriptions, images, compatibility information, specifications, and availability accurate. Manufacturers may revise products and packaging without notice, and website information may occasionally require correction.

Vehicle modifications and regional specifications can affect compatibility. Customers remain responsible for confirming fitment, installation requirements, and intended use before purchase. Contact us if you need help checking a part.

Submitting an order is an offer to purchase. An order is accepted after payment and order details are verified. We may contact you to correct pricing, availability, delivery, or fitment details before accepting an order.

Prices and charges are shown in the selected storefront currency. Taxes, delivery fees, customs costs, payment-provider charges, and other applicable costs may be added or confirmed during checkout.

Delivery and collection dates are estimates unless we confirm otherwise in writing. Supplier delays, customs, logistics, weather, public holidays, incorrect addresses, and other circumstances may affect fulfilment.

Please inspect delivered products promptly and contact us if an item arrives damaged, incomplete, or different from the confirmed order.

Return, exchange, cancellation, and warranty requests depend on the product, its condition, installation status, proof of purchase, supplier requirements, and applicable consumer law. Contact us before returning an item so we can confirm the correct process.

Nothing in these terms limits mandatory consumer rights available under applicable Kuwait law.

Special-order, custom, electrical, tuned, installed, or vehicle-specific products may have additional supplier conditions or may not be eligible for cancellation after procurement begins, except where required by law.

Performance products may affect drivability, emissions compliance, warranty coverage, insurance, or road legality. Customers are responsible for professional installation and for confirming that use is permitted in their location.

You are responsible for keeping account credentials confidential and for information submitted through your account. Notify us promptly if you believe your account has been accessed without permission.

Website text, branding, photographs, graphics, and layouts may be protected by intellectual-property rights and may not be commercially reproduced without permission.

The website may use payment providers, shipping services, maps, social platforms, translations, and external links. Those services operate under their own terms and privacy practices, and their availability is outside our direct control.

To the extent permitted by law, UGR Performance is not responsible for indirect loss caused by website interruption, improper installation, misuse, unauthorized modification, or reliance on unconfirmed compatibility information.

These terms are governed by the applicable laws of the State of Kuwait. Any mandatory consumer protections remain unaffected.

We may update these terms when our products, services, suppliers, website, or legal obligations change. The version published here applies from its stated update date.

For questions about these terms or an order, contact us using the details below.